Last Updated: June 2026
At Bhimas Residency, we strive to provide a comfortable and hassle-free booking experience. This Return & Refund Policy outlines the terms applicable to room reservations made through our website, phone, WhatsApp, or other booking channels.
1. Nature of Services
Bhimas Residency provides accommodation and hospitality services. Since room bookings are service-based and date-specific, physical returns are not applicable.
2. Booking Cancellation & Refund Eligibility
More Than 48 Hours Before Check-In
- Guests may request cancellation of their booking.
- Eligible refunds will be processed after deducting applicable payment gateway charges, taxes, or administrative fees.
Within 48 Hours of Check-In
- Cancellation requests may be reviewed on a case-by-case basis.
- Refund approval is subject to management discretion.
No-Show Policy
- Guests who fail to check in on the reserved date without prior notice may not be eligible for any refund.
3. Refund Processing
- Approved refunds will be credited to the original payment method used during booking.
- Refund processing may take 5 to 10 business days, depending on banking and payment gateway procedures.
- Bhimas Residency is not responsible for delays caused by banks, payment providers, or financial institutions.
4. Booking Modifications
- Guests may request changes to booking dates, subject to room availability.
- Any increase in room tariff due to date changes must be paid by the guest.
- If the revised booking value is lower, refunds will be subject to management approval.
5. Cancellation by Bhimas Residency
In rare situations such as:
- Maintenance issues
- Natural disasters
- Government restrictions
- Technical errors
- Overbooking due to unforeseen circumstances
Bhimas Residency reserves the right to cancel a booking.
In such cases:
- Guests will be offered an alternative room (if available), or
- A full refund of the booking amount paid.
6. Non-Refundable Situations
Refunds may not be provided for:
- No-show reservations
- Early departure after check-in
- Violation of hotel policies
- Incorrect booking details provided by the guest
- Refusal to provide valid identification during check-in
7. Payment Gateway Charges
Any payment gateway charges, transaction fees, convenience fees, or banking charges deducted during payment processing may be non-refundable where permitted by law.
8. Contact for Refund Requests
For cancellation or refund-related assistance, please contact:
Bhimas Residency
📞 9502939716
Additional Support
📞 9634 299 499
📞 9634 399 499
9. Policy Updates
Bhimas Residency reserves the right to modify this Return & Refund Policy at any time without prior notice. Updated policies will be published on the website.
By making a reservation with Bhimas Residency, you acknowledge and agree to this Return & Refund Policy.