Last Updated: June 2026
At Bhimas Residency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, make a reservation, or contact us.
1. Information We Collect
When you make a booking or contact us, we may collect:
- Full Name
- Mobile Number
- Email Address
- Check-In Date
- Check-Out Date
- Number of Guests
- Room Preferences
- Payment Information (processed securely through Razorpay)
- Any information voluntarily provided through contact forms, WhatsApp, or phone calls
2. How We Use Your Information
We use your information to:
- Process room reservations
- Confirm and manage bookings
- Communicate booking updates and notifications
- Provide customer support
- Process payments securely
- Improve our website and services
- Comply with legal and regulatory requirements
3. Payment Information
- Online payments are processed through secure third-party payment gateways such as Razorpay.
- Bhimas Residency does not store your complete credit card, debit card, UPI PIN, or banking credentials.
- Payment information is handled according to the security standards of the payment gateway provider.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Payment service providers for payment processing
- Government authorities when required by law
- Service providers assisting in website operations and booking management
All third-party service providers are expected to maintain appropriate security measures.
5. Guest Verification
As required by applicable laws and hotel regulations, guests may be required to provide valid government-issued identification during check-in.
This information may be recorded and maintained as required by local authorities.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Maintain website security
Users may disable cookies through their browser settings; however, certain website features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
8. Data Retention
We retain booking and customer information only for as long as necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
After the retention period, information may be securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party websites, including payment gateways and social media platforms.
Bhimas Residency is not responsible for the privacy practices or content of external websites.
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of information where legally permitted
For such requests, please contact us using the details below.
11. Children’s Privacy
Our services are intended for individuals capable of making legal reservations.
We do not knowingly collect personal information from children without parental or guardian consent.
12. Changes to This Privacy Policy
Bhimas Residency reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with the revised effective date.
13. Contact Us
For any questions regarding this Privacy Policy, bookings, or personal data, please contact:
Bhimas Residency
📞 Phone: 9502939716
Additional Support
📞 9634 299 499
📞 9634 399 499
By using the Bhimas Residency website and booking services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.